Here’s Why We Decided We Needed to Manufacture Our Own Infrared Heaters
We’re experts in Infrared Heating. We have been involved in the development of infrared heating since the early days.
We’ve seen the utilitarian style of heater develop aesthetically and also experienced the influx of cheap Chinese infrared heating into the market.
“So what?” you may ask.
It’s a good question, particularly if we haven’t bothered doing anything with the experience we’ve gained.
It’s a good question, if all we’re interested in is making money and selling heaters.
Here’s where your “So what?’ meets our, “This is why.”
Firstly and perhaps most importantly, we’re not about the sale. Never have been and never will be.
We’re about making sure you get the right solution and if we don’t have the right solution for you we won’t provide you with anything.
This matters because we understand what makes the right solution for you. We understand the limitations and the issues with infrared heaters currently available.
We’re able to recommend the best solution for your unique requirements.
Technically, we understand infrared heating.
Scientifically, we understand infrared heating.
You may be thinking, “Well that’s the least I’d expect!”
You’d be surprised how many of the companies selling infrared heating don’t understand what it is they’re selling.
If they don’t understand then how can they know the limitations or what is best for you? They can’t. For them, it’s all about the sale.
Quality, Performance and Security
As the infrared heating market has grown in the UK prices have come down. Unfortunately so has the overall quality.
There is a balance of cost and quality which needs to be met. Too often we, as consumer, expect the price to be rock bottom but at the same time expect quality to be the highest it can be.
No industry can work like this and the heating industry is no different. Cheap prices mean poor quality.
Companies often approach us wanting us to sell their products. Too often the quality of their products is poor due to the low price.
We see heaters that fail regularly, perhaps due to electronics or the components used in manufacture.
We see heaters that don’t produce the output claimed by the manufacturer.
We see heaters that are just plain dangerous.
Ethical business for Ethical customers
You understand that it’s impossible to have the highest quality at a rock bottom price.
You rely on us to provide the highest quality at a fair price.
You rely on us to supply products that work as they should. Products tested as they should and which will last a long, long time.
You rely on us to make sure that you only get the products you need and the products which work as you need them to.
We take this very seriously. We will not associate ourselves with low quality. Our UK Made Infrared Heaters are the highest quality on the market.
Product and Manufacturing Quality
We believe that by manufacturing our own heaters we can provide a high quality product at a fair price.
Here’s how we do that.
All components sourced in the UK, 95% manufactured in the UK and the rest in the EU.
The components we use have their own product certification.
We use only toughened glass – front and back.
All our toughened safety glass is produced in accordance with BS EN 12150-2:2004 Glass in Building.
BS EN 14449:2005 Glass in building – Laminated glass and laminated safety glass
The glass we use has been awarded BSI Kitemark™
A glass sample is taken out of production every 2 hours. The sample is stress tested and deliberately shattered.
Once shattered, the broken glass is inspected and the number of pieces counted.
Every test result recorded and retained.
If the samples do not meet the strict guidelines under BSI Kitemark, production is stopped until we resolve the issue.
To further ensure the quality of our product we only use glass from well-established Glass Manufacturers, such as Pilkington and Saint Gobain, whose products conform to BS EN 572.
For increased safety and security we laminate toughened glass. This process increases strength, high aesthetic performance, moisture resistance and adhesion.
We have dedicated clean room heater manufacture with fully trained manufacturing staff.
Full UK Certification to the following standards:
- EN 60335-1:2012 / EN60335-2-30 (Safety of Electrical Appliances)
- EN55014 1 + 2 / EN61003-2 / EN61003-3 (EMC)
- EN62233-2008 (EMF)
- EN60529-1992 + A2 (IP44 rating)
- 2011/66/EU RoHS
- CE Certified
Our UK Made Infrared Heaters and manufactured in an ISO90001 certified factory. Annual Certification is renewed after a factory inspection.
A robust QC process
In addition to the BSI Kitemark procedure, we check every piece of glass before we sign it off for heater manufacture.
Once manufactured every heater then undergoes a rigorous and detailed QC check prior to boxing and shipping.
Every heater has a unique serial number and we’re able to trace each heater back all the way through the production process.
Pride in Our Products
We care, we really do. We care because we want you to get the quality you expect and the quality you pay for.
It’s important for us to know that we can solve your heating problem and that we do so using a product in which we have complete confidence.
The only way we could do this was to have complete control, this means manufacturing our own heaters. We have complete accountability and complete pride in our heaters.
We’re sure you’ll agree, our infrared heaters are second to none.