Infrared FAQ

Our panels aren’t called PREMIUM for any old reason. We don’t compromise on quality. A well-designed infrared heating system is the most efficient way to heat your space. That’s why we only pick the best materials around the country and as they are handcrafted in the UK it ensures optimal performance which is why we are confident in our 10-year warranty against UK standards.

Our lightweight and durable 100% Aluminium panels are powder coated rather than PET to ensure that they won’t yellow in colour like other panels. When you go inside the panels you will find our unique German engineered heat pad made with Cupronickel Filaments woven into a flame-retardant carrier and controlled by bi-metallic sensors certified to over 100,000 cycles. You will find other companies to do a 10,000 switch cycle.

The design is rivet free that uses a superior bonding compound tested by Birmingham University to carry a load of 30kg for every 1mm of bond. With a high temperature rated cable well in excess of the requirement.

Jigsaw infrared heating panels are 30% more efficient than other heating systems as they only heat the rooms in use through our control system.

We are the only UK Infrared heating specialist to provide you with an installer for both the panels and the system as we aren’t resellers, so we are here the whole step of the way from specification, and installation to aftercare.

Jigsaw’s UK-made IR heating panels are manufactured with efficiency in mind to save our customers money on their energy bills. They heat objects first and, not the air, meaning that you can feel the warmth quicker. Normally less than 10 minutes with a well-insulated home. As proven from our studies that universities have conducted for us.

The BRE has changed the 2012 SAP into making electric the least harmful method of heating your property to the environment, and the best performing heating method on EPC ratings.

Please read our latest SAP 10 update for further enquiries.

The simple answer is via a thermostat. This is because the panels by themselves only turn on and off to emit the correct far infrared wavelengths. Therefore, it is not possible to vary the temperature. So, you will need a Genius thermostat to correctly measure the room temperature and they can be controlled completely by phone or by being triggered when you walk into the room.

With the power to control all your heaters in every room provides the potential for high levels of savings. The general savings that clients with the system installed state is around 20-50% compared to their previous system.

Jigsaw staff can guide you through the different controllers and how the combinations will work.

If you’re new to this heating method. You may be questioning why heating should be mounted on a ceiling. After all, this is the ideal place to locate your infrared heating panels.

This is because infrared heating heats the space directly meaning the heat will spread more evenly throughout the room. Accordingly, by placing an infrared panel on a wall, more heat will be conducted into the room so the heat can be absorbed into the objects and heat the room more efficiently as they will be on for less time.

Yes, we display our infrared heating panels across the UK. Firstly, we have a showroom in Oldbury where you can meet the team and feel the panels first hand. Please Contact us before visiting to book an appointment. Click here for directions.

We also have a permanent stand at the NSBRC show in Swindon where you can observe and feel our high-quality heaters. Stand number 48. Book your FREE tickets by clicking here.

Please contact Jigsaw to find out about other Exhibitions we are attending.

All customers get 3 months free call-back support when buying a Genius Hub.

A member of the technical team will reply to your emails with the solution so you don’t have to look for it, and help to diagnose your system if it is not working the way you expect.

Check out our support page for Genius here.

The cost of infrared heaters really depends on the size of your rooms, how many rooms there are, and how well insulated your property is at retaining the heat. As with any heating solution. However as an example, for an estimated 2 bedroom apartment with full property installation of infrared panels and control system, it would cost you around £4200. This will save you up to 50% off your bills compared to storage heaters. A win-win if you ask me!

The short answer is yes Infrared heaters will save you money on your energy bills.

Firstly, there is no annual maintenance or servicing required to keep the infrared heating panels operating at maximum efficiency.

Also, Infrared heating panels offer flexibility in zone heating and control. In fact, it can be more energy and cost-efficient to only heat a room in use rather than the whole house. This can be easily done by adding one of our room sensors which will turn your heating on and off as it learns your heating patterns to suit your changing lifestyle. This makes sure you are always warm but never wastes any energy.

Any image can be printed on our range of glass infrared heaters to make your property look stunning and premium.

We just ask you to send us your image so we can send it to our manufacturers to see if the pixels of the photos are up to standard with the requirements.

Not sure what you want? check out this FREE downloadable high-quality and completely free stock photo website. Click here to find your image.

Sorry, we do not offer any sort of trial for our products. However, you are more than welcome to purchase a single panel for your property to experience the feeling and efficiency of the infrared radiant heat.

If you have any more enquiries please contact our specialists.

As infrared heating heats directly onto objects having the panels on a stand would not have the full effect on the efficiency of the panels. As we want each customer to make the most out of their infrared heating panels we don’t offer them on a stand.

At Jigsaw we deliver our infrared heating panels for FREE nationwide so there is no need to worry about your delivery costs when purchasing with us. Each panel is delivered straight from our warehouse in Oldbury by our own team to ensure security and efficiency. VDA

The short answer is yes, you can use infrared panels in the bathroom.

In fact, they are great for bathrooms as they will eliminate your mould as infrared heating panels transmit waves that dry the walls from the inside out. Therefore, reducing condensation preventing the spread of mould. While drying up your walls in no time.

Our customer favourites for the bathroom is a 400w mirror heater in either Sirius, Pegasi, or Antares.

As our panels are built to last around 20 years. Hence, the 10-year warranty. We ensure that everything we do is for a reason and adding a control system into the panels would decrease this lifetime simply because the controls wouldn’t last inside with the heat mats.

However, by doing this you can have the controls for multiple heaters at your finger tips and the panels will automatically switch on and off through our motion detector. Therefore, it is even better and efficient having theme external to the panels.

All you need to do is keep them clean with a soft, dry cloth. Mount them as per manufacturers instructions and these units will give you a lifetime of non-degrading service.

If you require to de-install your old heating systems we do offer this but at an extra cost. We are able to add this to you installation quotation.